Return & Refund Policy

Last Updated: June 2026

At Voltaluma.com, customer satisfaction is our priority. If you are not completely satisfied with your purchase, we are here to help.

30-Day Return Policy

Customers may request a return within 30 days after receiving their order.

To qualify for a return:

• The item must be unused, unworn, and in its original condition.

• The item must be returned in its original packaging whenever possible.

• Proof of purchase or order number is required.

Free Returns

We offer free returns within 30 days of delivery for eligible products.

Please contact our customer service team before returning any item.

Damaged, Defective, or Incorrect Items

If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery.

Please provide:

• Order number

• Description of the issue

• Photos showing the product and packaging

We will review your request and provide a suitable solution, including replacement or refund when applicable.

Refund Process

After receiving and inspecting the returned item, we will notify you regarding approval of your refund.

Approved refunds will be issued to the original payment method.

Refund processing times typically range from 5-10 business days depending on your financial institution.

Order Cancellation

Orders may be cancelled before shipment.

Once an order has been shipped, it can no longer be cancelled and must follow the return process.

Contact Information

Email: CourtneyKemp9933@hotmail.com

For all return requests, please contact us before sending any products back.